This unit will be established at Bangladesh Bank and responsible to perform all operational, administrative, technical research and secretarial activities for the implementation of NFIS. The NAU will provide required technical, administrative and research support to NNC and NSC. This will work as the statistical agency for financial inclusion in Bangladesh. NAU will collect data, maintain MIS and prepare M&E reports for NNC and NSC as well as relevant government agencies. NAU will be responsible to operationalize the comprehensive demand side survey upon the approval from NNC and NSC. NAU will also establish a permanent mechanism to coordinate with the regulatory agencies and other stakeholders.

NAU will be a separate and dedicated department of Bangladesh Bank with a dedicated Executive Director and at least one General Manager. The detailed structure and Terms of Reference of NAU will be approved by the Head of NSC and the Governor, Bangladesh Bank. The human resources in NAU will be provided by Bangladesh Bank. The operational and administrative budget and expenditures will be allocated by Bangladesh Bank

If necessary, NAU will form technical committees (TCs) on important focus areas relating to the financial inclusion agenda to provide technical and professional support in performing its responsibilities. These TCs will propose, based on in-depth analysis, detailed implementation plans on specific issues considering technical and other implications for consideration towards achieving specific NFIS objectives.